My Urban Car

Finding Electric Car chargepoints – an easy guide

So your new electric car has arrived, you’ve got a pretty good idea how to drive the car but not much more than that. So lets kick off. Firstly you’ve made a great choice. Click here to see why almost no electric cars owners want to go back to piston cars here.

The charging basics

Just in case you didn’t check out the link above here’s a quick intro to charging.

AC Charging – for charging very slowly

  • AC charging is super slow usually around 7kW speed which adds around 20 miles of range per hour
  • often cheaper (sometimes even free)
  • AC chargers usually need you to use your own charge cable to connect to your car. The connection should be standard at the charger end
  • You use AC chargers this when your car is parked at home in your driveway or your street or overnight at a hotel or for tops ups when your car would parked somewhere anyway like at the Supermarket. If you don’t have a driveway there are more and more public street chargers including many that plug into existing lamp posts. Most, apart from Source London are reasonable value including Ubitricity which is currently 24p per kWh.

If you’re charging somewhere the car would be parked anyway then you save time compared to driving to a garage, filling up, paying for fuel and then driving back in a petrol or diesel car. An AC charger plugged in overnight will usually give you a full battery when you start off in the morning*. In fact if you charge up to 200 miles range every morning you could drive up to 73,000 miles a year without ever visiting a public charger!

*Although charging a battery to full is fine just before a long trip, it’s best for most EV batteries if you usually just charge between 10% and 85%. Once you’re on a trip the quickest charging on DC rapid chargers is between 10% and 70% on most EVs so it’s better to make 2 quick charging stops than one long one when you can.

Unless you drive a Renault Zoe the max AC charge speed your EV is likely to manage is about between 7 and 12kW.

EV etiquette – Generally you don’t have to rush back to unplug and move your EV the moment an AC charge is completed but you should always move it the same day the charge has completed or in the morning if overnight.

DC Charging – For charging quickly

What about when you need to charge quickly? You simply use super fast DC charging. DC chargers can give between 50kW and 350kW depending what the charger can deliver and the car can take.

  • Understanding charging speed
  • Let’s use the analogy of a barrel of beer as your battery. Imagine you have a barrel with a capacity of 50 pints. That’s your battery capacity in kWh (KiloWatt hours). Now imagine you’re pouring beer into the barrel at a rate of 50 pints per hour. That’s your charging speed in kW and filling a pint barrel at a rate of 50 pints an hour (or 50kWh battery at a speed of 50kW) takes…one hour.
  • Imagine instead if you could fill the 50 pint barrel faster at a rate of 200 pints per hour (or a 50kWh battery charging at 200kW). It would only take a quarter of the time.. 15 mins. The EV’s we recommend mostly have a charging speed of at least twice the battery size (giving a charge time of 30-35 mins) but some are even quicker.. sometime three or four times the battery size. Some can charge in around 18 minutes.
  • The bad news is these numbers tend to roughly work for 10-80% charging.. not 0-100%. The good news is you won’t usually start a charge on completely empty battery.
  • Check your electric cars DC charging speed. That is the fastest your car will charge at. If your car charges at up to 125kW then any charger less than 125kW will take longer to charge. But 125kW is also your maximum so if you have a choice between a 150kW and 250kW charger then neither will charge above your car’s maximum 125kW speed
  • DC chargers have their own cable (known as tethered) which will either be CCS for new cars or Chademo for older Japanese EV’s
  • Charging speed will vary and you won’t always get peak speed in your car. Sometimes it’s the charger but mostly it’s that the battery is cold or the state of charge is over 50%. Navigating to a charger will often help an EV prepare itself to charge quicker even if you know the way.
  • Tesla’s will be slower than they should be on public chargers as the battery preheating to maximise charge speed only currently works on Tesla Superchargers leaving it cold when you arrive at non Tesla Chargers

EV etiquette – DC chargers are very quick (usually 20-60 mins) and in demand so you are expected to unplug and drive away as soon as your car has stopped charging.
Most cars come with phone apps that tell you how your charge is progressing even if you aren’t near the car.
Some chargers will levy a penalty if you continue to block a charger more than 5 mins after your charging has finished. The overstay charge on Tesla Superchargers is £1 a minute at the time of writing. Other chargers also have a large fixed overstay fee that is incurred over a certain time limit.. usually a max somewhere between 1 and 2 hours.

Finding the right chargers using apps

Every EV driver doing longer trips will need to be able find chargers. Even if you drive a Tesla and have access to their excellent Superchargers there will still be times when you need to find public chargers. You should not need to pay any subscriptions for charging. While there are others we use 2 Apps to find chargers around the UK, Zapmap and WattsUp. We recommend you download both.

WattsUp

  • WattsUp is in our view the easiest app for beginners and quickly finding rapid DC chargers on a trip
  • It is not effective at finding all slower AC chargers.
  • Using the app…On the top right are 3 symbols – map, filters and a cog for settings including telling the app which EV you drive. This helps it just display the correct chargers.
  • If you are on a trip then you will want to choose most of the filters.
    Multi charger to only show sites with at least 2 chargers
    Available units only – we usually leave this unchecked but it could help you avoid broken or in use chargers
    Higher power units – definitely tick this if you want to easily find the quickest chargers. “More than 50kW” usually means only chargers of 100kW or more will be displayed as chargers offering between 51-99kW are rare.
    Contactless – this will point you towards the easiest to use most modern chargers where you can pay with a tap of a debit card but if you are a Tesla driver than choosing this will remove Tesla Superchargers from the map
  • Remember the filters are easy to change so if your settings aren’t showing anything convenient then open your search as needed for single chargers, 50kW chargers or chargers that aren’t contactless
  • Now pick the map. Zoom in and you will see each charging network has its own icon. Click on a charger and you’ll get its details including cost
  • Why icons matter choosing networks – If you have a network near where you live or or near a destination you may use a charging network even if its slow or needs an app and a login.
    On the road though you want charging networks with high reliability, that work easily, have contactless, are quick and in a hub with several devices in case one is busy or out of order.
    For a new EV driver I would recommend you start off using Instalvolt, Osprey and MFG group. All have reliable chargers & are focussed on building hubs with chargers between 125kW and 250kW that are perfect to use on a trip. Instavolt and Osprey also have many legacy slow 50kW DC chargers but they should prove more reliable than others.
    Gridserve / Ecotricity – is still a bit of a curates eg. The old Ecotricity motorway units are not at all dependable (and need an app if they work at all) while the new hubs at Rugby Services and Braintree in Essex are the best you’ll find. In between are upgraded new motorway units will take time to deliver their full charge speeds as their power supplies are very limited. Gridserve are rolling out new hubs over 2022 and these should show them at their best.
    Shell are starting to build some hubs including one that has replaced an entire petrol station in Fulham in SW London but their older legacy DC chargers are not dependable and often not fixed for long periods. By contrast Shell have many good AC (formerly Ubitricity) lamp post chargers so it is worth using the Shell mobility app.

    The October 2021 Zap Map survey ranking the best and worst charging networks correlates well with our experience. Unless you have to we do not recommend using the lowest ranked providers like Source London, EV charge online, BP Pulse and Charge your Car. We also do not recommend paying subscriptions for any charging unless it will save you enough money to cover the subscription cost on a charger you use all the time. Being tied in to an unreliable network by a subscription will subtract not add to your EV charging experience.
  • Another useful feature is the “new journey” feature that plans a route and shows all the chargers according to your filters along the way. Future journeys does much the same but lets you start and end anywhere rather than your current location.
  • For Tesla owners it’s best to choose a Tesla Supercharger if there is one on your route. It will be quicker, usually cheaper and saves DC rapid’s for other EV’s. For public networks the easiest and most reliable networks are Instavolt and Osprey

Zap-map

  • Zap Map is the best known and most comprehensive charger app
  • You should see a map with over 26,000 chargers in the UK. From 3kW speed up to 350kW. Zap Map is the definitive resource on all UK chargers
  • On the top left is the filter symbol. Click on it as you don’t usually want all chargers displayed.
  • It has improved a lot with a much easier way to filter charging speed to choose what you want displayed.
  • If you register (free) you can tell Zap-map what car you drive and it will just display the chargers that connect to your car.
  • Almost all new EVs use the European CCS standard and most chargers including all new chargers offer this. Older Japanese models and the current Nissan Leaf are the main exceptions as they use the Japanese Chademo standard. If you drive an EV with Chademo charging you will need to select those chargers only.
  • User feedback about individual chargers on the site is a mixed blessing. Excellent for chasing up on broken chargers but when you’re on the road you may be put off by a failed charge from weeks ago when the charger has been fixed and is working perfectly. On the other hand user feedback can tell you that a charger is regularly causing problems over an extended period of time just by looking at the dates in the chat column.

Looking ahead

Much faster charging hubs will be rolled out across the UK (but mainly in England) from 2022 onwards. These will appear on Wattsup and Zap Map but if you want to know if a new hub is planned or in construction near you then 2 sources will tell you what and where.

Voltonomics have a map charging hubs on their way.. In planning in red, live hubs in green and under construction in orange.

Maz Shar’s Gridserve upgrade map is another great resource detailing the mammoth replacement program of old Ecotricity chargers with new Gridserve units on UK motorways. Until this is complete this map gives you the chance of avoiding the old unreliable app based units.

David Nicholson

David Nicholson Is the founder of Rivergecko Ltd & MyUrbanCar which provide consultancy and advice for drivers and fleets to speed the transition from dirty fossil fuel transport to clean vehicles powered by renewable energy on land water and air.

The @MyUrbanCar twitter feed is a source of news & reviews of electric & plugin cars and vans in the UK.
The @rivergecko twitter feed & www.myurbancar.com websites bring news and opinion on cleantech transport including cars, vans, buses, trucks, shipping, rail & aviation as well as autonomous vehicles & renewable energy, air pollution & motor industry news.

David Nicholson has worked as an underwriter at Lloyd's of London since the 1980's. His interest in technology goes back many years including interactive mapping, apps, green tech, boats, solar and cars.

Tag Cloud

Air pollution Air Quality Air Source Heat Pump All Season tyres Autonomous cars Autopilot banking Battery day Battery Electric Vehicle best electric cars boosting your EV range buying a new EV Carbon emissions Carbon Intensity Cars Car sales CCC Central Heating charging charging costs China Citroen Citroen e-C4 City Clean Air Plans clean air zone clean air zones Co2 Congestion charge contactless COP26 Cornwall councils Diesel Diesel emissions Dieselgate Diesel Hybrid Diesel sales DS3 Crossback E-Tense electric car electric car charging Electric car range electric cars electricity bills Elon Musk Euro 6 Eurotunnel EV EV - Electric Vehicles EV Day Trips Evoque EV Van price Fossil to Cleantech France Fund management Geniepoint Glasgow Global warming Gretna Gretna green Gridserve Highways England Home Heating Hybrid Hydrogen hydrogen combustion engine hydrogen fuel cell I-Pace Idling improving air quality Instavolt Insurance is charging cheaper than petrol and diesel Italy Jaguar JCB Karoq Lands End local authority London Mayor of London MG 5 EV MG ZS EV Michelin Michelin Cross Climate2 Model 3 Mont Blanc Motorway Tolls Mythbusting National Grid NEVS new car sales New Car sales 2020 new electric cars NOx Offshore Wind Osprey Oxford Particulates Petrol Peugeot e-2008 plugin Pm2.5 Pm10 Podpoint Pollution Preconditioning putney RDE RDE1 RDE2 RDE Step 2 reduce flying replacing gas with a heat pump Rhyl Rhyl Charge Park Rishi Sunak rising charging costs Road Safety RoboTaxi Saab Schools school street School streets Scotland self driving cars single purpose vehicles Skoda St Ives Supercharger Switzerland Tate St Ives Tech Levels Telsa Tesla Tesla in snow Tesla Model 3 top electric cars Trains UK UK car sales UK car sales April 2020 UK car sales May 2020 UK Charging UK Electricity carbon emissions UK Public Charging ULEZ ULEZ sunset vans VAT Vauxhall Mokka-E Wales WLTP